Solutions · Department
AI agents for support teams
that answer from your own docs
Build a support agent in a dashboard, ground it in your help docs and FAQs, connect your order and account tools over MCP, and put it on your site as a chatbot. Deflect repeat tickets and draft accurate replies — so your team handles the conversations that need a person.
Built for Customer Support.
Not bolted on.
Grounded in your help docs
Agents answer from your documents, FAQs, and website crawl, so replies match your real policies instead of generic web knowledge.
Connected to live data
Connect order, account, and CRM systems over MCP so the agent can look up a real order or subscription, not just quote a policy.
Safe to put in front of customers
Every call is traced for tokens, latency, and cost, and you can self-host single-tenant when privacy and compliance demand it.
What you can build.
Every agent is grounded in your knowledge, connected to your tools via MCP, and callable from one API.
Deflect repetitive tickets
A website chatbot widget answers common questions instantly from your help docs and FAQs, and escalates cleanly to an agent when it can't.
Draft grounded replies
Suggest accurate responses to incoming tickets pulled straight from your knowledge base, with the right macro surfaced for the agent to send.
Triage, tag, and summarise
Read an incoming ticket to set priority and tags, and condense long back-and-forth threads into a short summary before a human picks it up.
Answer in any language
Respond to customers in their own language from the same grounded knowledge, with no separate setup per market or per region.
Ship AI for Customer Support.
Start today.
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