Solutions · Industry
AI agents for retail that sell, support, and ship
SentientOne lets retail and e-commerce teams build AI agents grounded in their own catalogue, policies, and order data, then call them from the storefront, app, or support widget through one API. Customers find products faster and get order answers in seconds.
14 days free · No credit card · Bring your own model keys
Agent blueprint
- Model
- GPT-4o, Claude, Gemini or Llama — a dropdown
- Knowledge
- Your PDFs, FAQs and crawled pages
- Tools
- Discovered from your MCP servers
- Deploy
- One script tag, or POST /v1/chat/stream
Configured in the dashboard. Live on the next request.
Why it fits
Built for Retail & E-commerce. Not bolted on.
The same platform every other team here runs, pointed at the material, systems and vocabulary this work already uses.
Grounded in your store
Agents answer from your own catalogue, FAQs, return policies, and website crawl, not generic web knowledge, so replies stay accurate and on-brand.
Live order and stock data
Connect your order, inventory, and helpdesk systems over MCP so agents check real shipping status, stock levels, and accounts instead of guessing.
One API, any channel
Build once and call the same agent from your storefront, mobile app, or embedded chatbot widget through a single REST API, with full tracing on every call.
The build list
What you can ship.
Each one is a single agent: grounded in your knowledge, connected to your tools over MCP, and called through one endpoint.
Browse every solutionConversational product discovery
Shoppers describe what they want in plain language and the agent searches your live catalogue over MCP, ranks matches, and suggests related items.
Order, shipping, and returns answers
The agent pulls real-time order status and tracking from your systems and answers shipping and returns questions instantly, around the clock.
Post-purchase assistant
After checkout, the agent recommends accessories, explains setup, and handles warranty or return requests using your policies and the customer's history.
Ticket-deflecting chatbot widget
Embed an agent as a website chatbot with one snippet so it resolves common questions before they reach your support queue, and escalates with full context.
Put one agent to work in Retail & E-commerce. This week, not next quarter.
Build it on the free trial, ground it in your own material, and judge it on a real question.
14 days free · No credit card · Cancel anytime