Account and security
Account settings
What's on each Settings tab: General, Billing, Usage, Notifications and Security.
Reference1 min readUpdated 23 October 2026
Open Settings at the bottom of the app's sidebar. It has five tabs. (Billing and Usage are hidden on the shared demo account.)
| Tab | What's there |
|---|---|
| General | Your profile: email, sign-in method, role and member since. The Delete account button |
| Billing | Balance, Buy credits, Payment method, Auto top-up, History and Receipts. Also opened by Billing in the sidebar |
| Usage | Your balance and credits spent on agent replies and knowledge, plus credits added, over 7, 30 or 90 days, with a daily chart |
| Notifications | The email alerts we send to your account email |
| Security | Change your password and set up two-step verification |
Email alerts
| Alert | When |
|---|---|
| Low balance | Your credits fall to 20% of your last pack (50 credits on the free credits) |
| Out of credits | Your balance reaches 0 and your agents stop replying |
| Receipts | After every credit pack and every automatic top-up |
| Auto top-up problems | A top-up is declined or reaches your monthly limit |
They're always on, so you don't miss a billing problem.
Settings that live elsewhere
- Your secret API key: API keys in the sidebar. See API keys.
- Model provider keys: LLM keys in the sidebar. See LLM keys.
- An agent's model, prompt, limits and status: the agent's own tabs. See Agent settings.
Still stuck?
Email us with what you tried and any request id. A person replies.